A good news storyJanuary 19, 2016 at 11:44 am | Posted in Uncategorized | Leave a comment
An employee of a Target store in Indiana has become an internet star after a story about his patience and kindness to a customer was shared by tens of thousands online.
Ishmael Gilbert, 19, a cashier at Target in Glendale, Indiana, had only been working at the store for a few days when an elderly woman pulled up to his till. Right behind her was young mom Sarah Owen Bigler, 35, who later posted her lengthy account of the following events on her Facebook page.
‘Yesterday Matt was sick. I picked up Archie from the sitter and Eloise from school and decided to run to Target for a few things,’ she wrote. ‘I had hoped to be in and out quickly. I found a line with just one person ahead of me and began organizing my items on the conveyor.’
However, after organizing herself, Sarah looked up to see that the one person ahead of her was an elderly woman who was attempting to pay for her items entirely in change and with each one paid for separately.
‘Part of me, the part that had a long day at work, the part of me who had a one-and-a-half year old having a melt down in the cart, the part that had set an unnecessary timeline for Target and getting home, was frustrated with this woman and the inconvenience she had placed on me,’ wrote Sarah.
‘BUT then I watched the young employee with this woman. I watched him help her count her change, ever so tenderly taking it from her shaking hands. I listened to him repeatedly saying “yes, mam” to her.’
She added that not once did the cashier roll his eyes or make any outward signs of being at all annoyed or inconvenienced by the women. ‘He was nothing but patient and kind,’ said Sarah.
Then, the mother also saw that her daughter Eloise was watching too and, she realized that ‘I hadn’t been inconvenienced at all’ and that instead, this stranger was teaching her daughter an important lesson in the golden rule.
‘Furthermore, I realized that I too needed a refresher on this lesson,’ she added.
After the woman completed her transaction, Ishmael rang through Sarah’s items and thanked her for waiting so patiently. She, in turn, thanked him for his own extraordinary patience and, despite having initially been in a hurry, pushed her cart back in the store to find a manager and describing what she had witnessed.
The next day she shared the full story online, closing her tale with: ‘If you are ever in the Glendale Target, give Ishmael a smile and a nod. The world could use more people like him.’
The post quickly began to pick up steam, being shared by thousands who were inspired by the story. In five days, it has been shared 22,000 times.
Ishmael, himself a young father of a one-year-old daughter named Namya, woke up the following day to discover he had become an overnight internet star. ‘I was asleep at home and everyone was texting me, “check Facebook, check Facebook,”‘ he told The Indianapolis Star.
He explained that the elderly woman was ‘all worked up’ as the line behind her got longer. In fact, she was shaking. But Ishmael didn’t hesitate in helping her.
‘It just feels good to be recognized for good work,’ he added about his new online popularity. ‘But this isn’t something new. I treat all customers the same, the way I want to be treated.
‘It felt good because that’s the kind of example I want to be for my daughter,’ he added.
In light of his new fame, his mother Amiee Smith Gilbert, 40, posted to Facebook about how proud she was of her son, saying that as she watched him be interviewed by the media: ‘I looked at my son I was proud to be his mother and know that my hard work and effort was worth it . I felt very proud that this young father was being acknowledge for his outstanding customer service and positive energy in the workplace. I have always tried my best to raise my children to respect everyone no matter their race, age or gender.’
She went on to thank Sarah for sharing the story as well as others who shared the post and helped it spread across the country.
‘I asked Ishmael how he felt about his story and what did he learn from this he said “I want people to know that I AM a young hard working father trying to provide for my daughter,”‘ she wrote.
‘He said that he wants to get his life right for 2016. So he went into this job with positive energy and wanted to do his best,’ she added. ‘I told him to remain humble and continue to be the best Target employee you can be. He said hopefully he will inspire others to be kind and treat everybody like you would want to be treated. He said he really wants to share his story on the Ellen Show!’
Original story here
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And don’t forget to catch up with all the Strange Justice before you go.